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The information collection, use, and dissemination practices of Grove X and its associated websites contained in this policy apply to Grove X’s collection, use, storage, and disclosure of information by Grove X on its (a) websites, including all its divisions, subsidiaries, and related companies (collectively, the “Websites”), (b) on various third-party websites, and (c) to Grove X’s other information collection, including the purchase of customer lists from third parties. Grove X and its associated websites are not responsible for the information collection or privacy practices of third web sites or applications.
Collection of Information.
1.1 Survey Information.
Grove X and its associated websites collect information from individuals by various methods, including, but not limited to, when an individual voluntarily completes a Grove X and its associated websites survey, order form, or a registration pages either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a “Survey”). (As used herein, “online” means using the Internet, including the Websites, and related technologies, and “offline” means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, Grove X or a third party (a “Third Party”) may ask an individual to provide various information to Grove X, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, health history, personal and online interests, and such other information as may be requested from time to time (together, “Survey Information”). Grove X may also collect information concerning an individual from another source and uses that information in combination with information provided from this website. Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to Grove X or Third Party, but an individual may receive incentives from Grove X or a Third Party in exchange for providing Survey Information to Grove X.
1.2 Other Information.
Other occasions when Grove X obtains information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by Grove X or by a third party, (2) when an individual requests assistance through Grove X’s customer service department, and (3) when an individual voluntarily subscribes to a Grove X service or newsletter (together, “Other Information”).
1.3 Cookies, Web Beacons, and Other Info Collected Using Technology.
Grove X currently uses cookie and web beacon technology to associate certain Internet-related information about an individual with information about the individual in our database. Additionally, Grove X may use other new and evolving sources of information in the future (together, “Technology Information”).
A cookie is a small amount of data stored on the hard drive of the individual’s computer that allows Grove X to identify the individual with his or her corresponding data that resides in Grove X’s database. You may read more about cookies at https://cookiecentral.com. Individuals who use the Websites need to accept cookies to use all of the features and functionality of the Websites.
(b) Web Beacons.
A web beacon is programming code that can be used to display an image on a web page (by using a programming function — see https://truste.org for more information), but can also be used to transfer an individual’s unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows Grove X to track certain web sites an individual visits online. Web beacons are used to determine products or services an individual may be interested in and to track online behavioral habits for marketing purposes. For example, Grove X might place, with the consent of a third-party website, a web beacon on the third party’s website where clothing products are sold. When Bob, an individual listed in Grove X’s database, visits the clothing website, Grove X would then update Bob’s profile with the information that Bob is interested in clothing. Grove X may thereafter present offers of clothing-related products and services to Bob. In addition to using web beacons on web pages, Grove X also uses web beacons in email messages sent to individuals listed in Grove X’s database.
(c) New Technology.
The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is Grove X’s use of new and evolving technology. As a result, Grove X strongly encourages individuals to revisit this policy for any updates regarding its use of technology.
1.4 Outside Information.
Grove X may receive information about individuals from third parties or from other sources of information outside of Grove X, including information located in public databases (“Outside Information”).
1.5 Individual Information.
As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information Grove X gathers or receives about individuals.
1.6 No Information Collected from Children.
Grove X will never knowingly collect any personal information about children under the age of 13. If Grove X obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, Grove X has no such information to use or disclose to third parties. Grove X has designed this policy to comply with the Children’s Online Privacy Protection Act (“COPPA”).
1.7 Credit Card Information.
Grove X may, in certain cases, collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from Grove X. When Credit Card Information is submitted to Grove X, such information is encrypted and protected with SSL encryption software. Grove X will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.
Use of Individual Information.
2.1 Discretion to Use Information.
GROVE X MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN GROVE X’S SOLE DISCRETION. The following paragraphs in Section 2 describe how Grove X currently uses Individual Information, but Grove X may change or broaden its use at any time. As noted below, Grove X may update this policy from time to time. Grove X may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses.
Grove X uses Individual Information to provide promotional offers by email to individuals. Grove X may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list.
2.2(a) Content of Email Messages.
In certain commercial email messages sent by Grove X, an advertiser’s name will appear in the “From:” line, but hitting the “Reply” button will cause a reply email to be sent to Grove X. The “Subject:” line of Grove X’s email messages will usually contain a line provided from the advertiser to Grove X.
2.2(b) Solicited Email.
Grove X only sends email to individuals who have agreed on the Websites to receive email from Grove X or to individuals who have agreed on third-party websites to receive email from third parties such as Grove X. Grove X does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to Grove X’s email messages.
2.3 Targeted Advertising.
Grove X uses Individual Information to target advertising to an individual. When an individual is using the Internet, Grove X uses Technology Information (see also Section 2.5 below) to associate an individual with that person’s Individual Information and attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. Grove X may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
2.4 Direct Mail and Telemarketing.
Grove X uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
2.5 Use of Technology Information.
Grove X uses Technology Information (1) to match a person’s Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person’s online browsing habits on the Internet, (3) to determine which areas of Grove X’s websites are most frequently visited. This information helps Grove X to better understand the online habits of individuals so that Grove X can target advertising and promotions to them.
2.6 Profiles of Individuals.
Grove X uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information, such as information obtained from public databases.
2.7 Storage of Individual Information.
Grove X stores the Individual Information in a database on Grove X’s computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under Grove X’s control. Notwithstanding such measures, Grove X cannot guarantee that its security measures will prevent Grove X’s computers from being illegally accessed, and the Individual Information on them stolen or altered.
Dissemination of Individual Information.
3.1 Sale or Transfer to Third Parties.
GROVE X MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN GROVE X’S SOLE DISCRETION. If you do not wish us to use personal information about you to promote or sell our products and services or to sell, transfer or otherwise provide personal information about you to third parties, please inform us by sending us an email, and we will certainly honor your request.
3.2 Order Fulfillment.
Grove X will transfer Individual Information to third parties when necessary to provide a product or service that a person orders from such third party while using Grove X’s websites or when responding to offers provided by Grove X.
3.3 Legal Process.
Grove X may disclose Individual Information to respond to subpoenas, court orders, and other legal processes.
3.4 Summary Data.
Grove X may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons.
Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by contacting customer service at the email on the order page. Grove X may also grant advertising clients and email services providers access to an individual’s email address to verify the origin of the Individual Information collected.
Privacy Practices of Third Parties.
4.1 Advertiser cookies and web beacons.
Advertising agencies, advertising networks, and other companies (together, “Advertisers”) who place advertisements on the Websites and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Grove X does not control Advertisers’ use of such technology and has no responsibility for the use of such technology to gather information about individuals.
The Websites and email messages sometimes contain hypertext links to the websites of third parties. Grove X is not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by third parties. Such links are provided for your convenience and reference only. Grove X does not operate or control in any respect any information, software, products, or services available on such third-party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
4.3 Affiliated Companies.
Grove X may disclose, transfer, and sell Individual Information to entities affiliated with Grove X at Grove X’s discretion.
If you wish to discontinue receiving email messages from Grove X, please just click on the unsubscribe link at the bottom of the email message.
We reserve the right to add Individual Information to multiple lists maintained by Grove X.
For more information about protecting your privacy, you may wish to visit: www.ftc.gov. If you have questions about this policy, please feel free to contact us at the number on the order page.
All Rights Reserved. * These statements have not been reviewed by the Food and Drug Administration. This site or products are not intended to diagnose, treat, cure, or prevent any disease.